MissUA is an service which brings people together who are looking for a long-lasting relationship. To successfully provide this service, we collect and use your personal information.
Your Personal Information
All the personal information we collect is related to providing and improving our Services and its features and falls into three general categories:
Information you provide to us
Information collected automatically
Information we obtain from third parties
In many cases, personal information is only used in pseudonym form or anonymously.
What Personal Information we collect:
a) Without Registration
When you visit our websites, we store the following data by default:
IP address (Internet Protocol address) of the accessing computer
The website from which you visit us (referrer)
The sites that you visit from our website
The date and time of your visit
The type of browser settings
This data is used by us for statistical purposes without reference to individuals.
b) With Registration
We only use the personal information that you actively provide us (e.g. contact information for registration,
profile information or photos). You can hide your profile from other users when you will register or in settings after your register. Personal information that is strictly necessary for the provision of the contract is always marked separately as required (e.g. email address) so that you know what information you need to enter for the use of the Services and what you can do without.
We provide Free Memberships and Paid Services.
a. Free Membership
With the Free Membership you will be prompted to provide the following details, without which registration cannot be completed:
- Birth date
- E-mail address
b .Paid Service
If you purchase a Paid Membership, the following personal information is collected during the payment process:
- First and Last Name
- Bank account details or credit card information, which are collected by our trusted third-party services provider
- Home address
We use "cookies" to make your interaction with the platforms individually identifiable and optimized. A cookie is a text file that is either stored temporarily in the computer's memory ("session cookies") or saved on the hard drive ("permanent cookie"). Cookies may contain information about your previous requests to the appropriate server or information on what offerings have been made to you so far. Cookies are not used to run programs or deliver viruses to your computer. The main purpose of cookies is to provide tailor-made offerings and make the use of the Services as comfortable as possible.
Most browsers are initially set to accept cookies. However, you can configure your browser so that it rejects cookies or requests you to confirm the acceptance of cookies. If you choose to decline cookies, however, this may have the consequence that not all our offerings are available to you.
We use session cookies, partner and affiliate cookies and permanent cookies.
Session Cookies: we mostly use "session cookies", which are not stored on your hard drive and are deleted when the browser is closed. Session cookies are used for login authentication and to balance the system load.
Partner and Affiliate Cookies: we use these cookies if you access our Services via an external advertising space. These cookies are used to settle accounts with our cooperation partners and do not contain personal information from you.
Permanent cookies: we use "permanent cookies" to save your personal use settings. This allows for personalization and improves the we service, because you can find your personal settings again on subsequent visits.
Lawfulness of Processing and Consent
We only use your personal information where we have a lawful basis (in other words, a legal right). Lawful bases, according to Art. 6, 9 GDPR, include
consent (where you have given consent, e.g. regarding newsletter subscriptions),
compliance with a legal obligation (e.g. tax retention obligations and money laundering audits, which may make it necessary to store or otherwise process your data)
protection of the vital interests of you or another natural person (e.g. if we receive indications of a possible self-endangerment of a user), and
“legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests of fundamental rights and freedoms of our users which require protection of personal data”. Legitimate interests include:
ensuring the security and operability of our IT systems;
improving and personalizing our Services, including by analyzing usage behavior;
using third-party services for analytic and remarketing purposes, as set out below; and
using personal data for the examination, assertion, exercise and defense of legal claims.
If we use personal information for a purpose which by law requires your consent, we will always ask for your explicit agreement and record your consent.
You can revoke your given consent and thus opt-out at any time and/or object to future use of your personal information.
You can always object to the processing of your data on the basis of a legitimate interest.
If you have any other questions about the lawful bases upon which we collect and use your personal data, please contact us using the contact details as set out below.
The Services offered by us are not directed to children under the age of 16. We do not knowingly collect personally identifiable information from anyone under 18 years of age. If we identify that we have collected information from users under the age of 18, we will take immediate measures to delete their data.
Tools used to Process Data
(a) Use of Analysis Programs and Remarketing
MissUA analyses members’ online behavior. We create anonymous user profiles to improve our service to you. For this we use Google Analytics (with, among other things, the feature Universal Analytics), a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), but with the extension "anonymizeIp". Only the shortened IP addresses are processed, excluding direct reference to individuals.
https://www.google.com/settings/ads/onweb/ or install the plugin available there.
As an alternative to the browser plug-in or within browsers on mobile devices, you can disable the "Personalized Advertising" button in Google Advertising Settings: https://www.google.com/settings/ads
(j) Use of payment processors
Transfer to third countries and other recipients of personal data
In part, we use external service providers to process your data. These companies have been carefully selected and commissioned by us, are bound by our instructions, and are regularly inspected. If your data is being processed by these companies outside the European Union or USA, it may mean that your data will be processed in a country which has a lower data protection standard than in the European Union or USA.
Personal information will only be passed on to third parties if necessary to provide the service offered (e.g. payment processing for fee-based memberships), or if you have given us your consent or disclosure is required in accordance with relevant statutory provisions that are required or permitted (e.g. if we have to comply with a request, a governmental investigative or security agency).
In addition to internal MissUA checks, we may ask your Skype for a contact with you and make sure that you are real person and check uploaded photos of MissUA members for authenticity to ensure a high quality of service and to protect our members from scammers.
Storing and retention period
We will only store your personal data for as long as is necessary to fulfill our contractual and legal obligations, or for longer periods only where permitted by applicable law (for example, the defense of legal claims).
When you close your account, we will delete all information we hold about you. If a complete deletion of your data is not possible or not necessary for legal reasons, the data concerned will be blocked for further processing. Your data will be blocked rather than deleted, for example, in the following cases:
- Your payment data and, if applicable, other data are generally subject to various legal storage obligations, for example from the German Commercial Code (HGB) and the German Tax Code (AO). The law obliges us to keep this data for up to ten years for tax and auditing purposes. Only then may we finally delete the relevant data.
- Even if your data is not subject to any legal storage obligation, we can refrain from immediate deletion in legally permitted cases and instead initially block it. This applies in cases where we may still need the relevant data for further contract processing or legal claims (e.g. in the case of complaints). The decisive factor for the duration of the blocking are the statutory limitation periods. After expiry of the relevant limitation periods, the relevant data will be deleted.
Tools used to safeguard your Data
We use technological, organizational, and physical protection measures designed to protect against unauthorized use, disclosure or access of the personal information we collect. All information you submit to us at registration or login (e.g. contact information, profile information, or payment information when ordering a paid membership) is encrypted. This encryption helps protect the confidentiality of personal information exchange between you and our web server, and helps to prevent misuse of personal information, e.g. by interception. The encryption technique we use is SSL (Secure Socket Layer). It is an accepted and widely used technology. In view of our personal information collection, technical precautions have been taken to store your personal information in a secure environment. Access to your information is limited to only a few selected employees and service providers and will be granted only for carrying out the purposes identified in this policy, quality control and review of complaints, and for thwarting fraud.
Some or all of the personal information we collect may be stored on servers located outside your jurisdiction of residence, where data protection laws may differ from the laws in the jurisdiction in which you live. As a result, your personal information may be subject to access requests from governments, courts, or law enforcement according to the laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protection measures are in place to require the data processor in that country to maintain protection measures on the personal information that are equivalent to those that apply in the EU.
According to the GDPR you have the following rights in relation to your information, which you may exercise at any time in written form.
The right to be informed
The right to be informed encompasses the data controller’s obligation to provide ‘fair processing information’, typically through a privacy notice. It emphasizes the need for transparency over how we use our customers’ personal data.
The right of access
The right of access gives the data subject the right to request information regarding his/her personal data. from the data controller. The data subject can:
request to obtain information whether his/her personal data is being processed;
in case it is, the data subject can request to access the data and obtain a copy; and
request to obtain supplementary information about the processing.
The right to rectification
It gives data subjects the right to require the controller to rectify inaccuracies about their personal data. If the data that the controller possesses is not up to date or is incomplete, the data subject can require the controller to rectify the data.
The right to erasure/right to be forgotten
The right to erasure allows the data subject to require the controller to remove or delete their personal data from their system, so that their data cannot be found by third parties
The right to restrict processing
The right to restriction of processing allows data subjects to demand from controllers to stop processing their personal data. However, controllers will still be able to store the data.
The right to data portability
The right to data portability gives the data subject the right to require the controller to provide information in a structured, commonly used and machine -readable form so that it may be transferred by the data subject to another data controller without hindrance.
The right to object
The right to object allows data subjects to prevent controllers from further processing of their pers